Appointments and Referrals
How do I book an appointment at iHealth Centre?
All referral and diagnostic tests require a referral from a licensed health care provider, such as your family doctor or a specialist. Once we receive the referral, a member of our team will reach out to you with available appointment options. See our appointment process for more information.
What are the wait times for diagnostic testing or consultation?
Timing varies based on urgency and the type of service requested. Urgent cases are prioritized, and most diagnostic testing is scheduled within 48 to 72 hours. We aim to book consultations within 3 to 4 weeks.
How do I cancel or reschedule my appointment?
We kindly ask for at least 48 hours notice if you need to cancel or reschedule. While we do not charge a cancellation fee, advance notice gives us time to offer the appointment to another patient in need.
Will I get an appointment reminder?
Yes. We send reminders by phone, email, and text 48 to 72 hours before your diagnostic testing or consultation.
How do I get a referral?
Speak with your family doctor, who can send your referral directly to us. Referral forms are available online for health care providers on our online referral form page.
Do you accept walk-ins for diagnostic testing?
We offer walk-in services for X-rays and ECGs with a requisition. All other testing must be booked in advance and also requires a requisition from your doctor.
Before Your Visit
What do I need to bring to my appointment?
Please bring your OHIP health card, a list of current medications, and any relevant medical records.
Are there any instructions for my tests?
Yes. Specific preparation instructions for your scheduled testing are provided through your email or text reminder. You can also review our test preparation pages.
Can I eat before my tests?
Depending on the testing, you may be asked to fast. Please follow the instructions outlined in your preparation sheet.
Is your facility accessible?
Yes. Accessible entrances, washrooms, elevators, and seating are available. For additional support on arrival, contact our staff at 416-297-8362. You can also review our Parking page.
Is parking available?
Yes. We provide free on-site parking for our patients, including 2 designated disability parking spaces.
Services and Your Care
Do you offer blood work services?
No. We do not offer blood work services. For laboratory testing, please attend a designated lab facility.
Will the results be sent to my family doctor?
Yes. Test results and consultation notes are sent to your referring physician and your family doctor to support interdisciplinary care.
What kind of specialists do you have?
Our clinic is home to a multidisciplinary team of specialists including cardiologists, respirologists, a nephrologist, and vascular care specialists. This allows us to provide comprehensive heart, lung, kidney, and vascular care in one location.
Do you have multiple locations?
No. We currently operate from one location. All consultations and diagnostic testing are available within our clinic.
What languages does your staff speak?
Our team speaks Hindi, Punjabi, Urdu, Gujarati, Farsi, Portuguese, Mandarin, and Tamil.
What should I expect from a consultation?
Your specialist will review your medical history, perform an exam, and discuss any testing or follow-up that may be needed. They will create a care plan for you and give you an opportunity to ask questions.
Coverage and Fees
Are services covered by OHIP?
Yes. All diagnostic and consultation services are covered by provincial health plans, such as OHIP in Ontario, with a valid health card.
What services are not covered by OHIP?
Blood pressure monitors are the only service not covered by OHIP. There is a $50.00 charge for this service.
Do you accept patients from other provinces?
Yes. Patients from all other provinces are welcome. Please bring your health card and confirm coverage with your province.